Shipping Information 

All orders will be dispatched within 5 working days of purchase. 

All orders will have proof of postage and will need to be signed for.

Please ensure that the delivery address is correct as I cannot refund or replace any items once they have been shipped.

Venus Libido is not liable for any loss or damage to any parcel once it has ben dispatched. 

By shopping on Venus Libido you agree to these terms and conditions.


If you have ordered the wrong size then I am happy to exchange it for the same item if I have it in stock.

The item must be returned in the same state as it was sent by Venus Libido. If it is not then the item will not be exchanged. Exchanges must be made within 7 days of item being received.

International Orders

If you are ordering from outside the UK please allow up to 3-4 weeks. 

If you have any concerns as to where your parcel might be then please email me at and I will send you your tracking number for your parcel.

Any questions regarding products, shipping or orders please contact me via